CSR Verification Specialist (Non-voice) 02-08-2021 PNI Others
CSR Verification Specialist (Non-voice)
Responsibilities
? Support global client base, mainly with verification support, technical support, and financial
account support.
? Respond to client inquiries, primarily through e-mail or live chat.
? Dynamic and correct decision-making skills to correctly respond to client inquiries.
? Taking pride in your work and consistently looking for opportunities to improve.
? Top notch communication skills to work effectively within and across support teams.
? Ability to work independently, occasionally for extended periods
? Demonstrate flexibility with work assignments and schedules.
JOB REQUIREMENTS
? At least 1+ years experience in a client support, customer support, or technical support role in a BPO setting. Preference given
to those with financial backgrounds.
? Excellent English language skills.
? Skilled in conflict resolution, problem solving, and critical thinking.
? Previous experience managing client relationships.
? Previous experience working to achieve a high level of customer satisfaction.
? Ability to easily navigate typical computer programs and ability to quickly learn new ones.
? Excellent time management and s
Interested applicants may send their most updated resume in word format at recruitment@pni-businesssolutions.com
#PNIBusinessSolutions #IntelligentOutsourcing #ExecutiveSearch #JobOpenings #CSR #nonvoice #Recruitment
